File a Claim — Vyve Car
Incident Support · 24/7

File a Claim

Been in an accident? Make sure everyone is safe, then call us. The report below takes about 5 minutes.

Call (407) 401-0089
Accident Hotline — Available 24/7
First, Make Sure Everyone Is Safe
If you're involved in an accident, check on everyone involved before anything else. Then call or text us immediately.
(407) 401-0089
If You're Involved in an Accident
  1. 1
    Make sure everyone is safe. Call 911 if anyone is hurt or the vehicle isn't drivable.
  2. 2
    Exchange info with the other driver — name, insurance, plate number. Take photos of both vehicles, the scene, and any damage.
  3. 3
    Stick to the facts. Give police a factual account. Don’t speculate about who was at fault, at the scene or afterwards.
  4. 4
    Text or call us immediately: (407) 401-0089
  5. 5
    Talk to us before any insurance adjuster. The vehicle is covered under Vyve’s fleet policy and we file that claim — you don’t have to. If you carry your own personal auto insurance, check what your policy requires you to report; we’ll help you work out what’s needed. File the full report below within 24 hours.
Submit Accident Report
Complete within 24 hours of the incident. All fields except police report # are required.
1
Incident Info
2
What Happened
3
Photos & Submit
Click to upload photos
JPG, PNG, PDF — multiple files OK
Report received
We’ve got it.

Your claim is logged and someone will call you — usually within 24 hours. If anyone is hurt or the car isn’t drivable, call us now instead of waiting.

  1. 1We review the reportPhotos, the other party’s details, and the police report if there is one.
  2. 2We call youTo confirm what happened and what comes next for the car.
  3. 3Insurance takes it from thereWe file on your behalf and keep you updated.
Call us · (407) 401-0089 Back to home